faq

How do we choose the right landscape designer for our garden?

It’s important to choose a reputable designer. The Pepo team that designs your garden is made up of qualified landscape architects, landscape designers, horticulturists and visual artists. Pepo is a registered company with the Australian Industry of Landscape Designers and Managers and the Australian Institute of Horticulture.

How long does the design process take and how much does it cost?

The timing for your garden design is dependent on your project scope and our current workload. Once we have met on site to discuss your project we will provide you with a fee proposal and timeline for the design of your garden.

Why is it important to find out if the company has insurance?

It’s important to make sure the company you choose is insured and reputable. Pepo has Public Liability Insurance (to $5 million) and Professional Indemnity (to $1 million) with Calliden Insurance Limited.

Do we need to have a budget in mind when we select a designer and will we need to disclose a budget to them?

Having a budget is a very good idea. Disclosing the budget to Pepo will be beneficial to your design. This allows us to spend valuable time designing a garden you can realistically build. If you are not sure how much you will need to spend for what you would like, have a conversation with one of our designers so you can have clear ideas on how to budget for your garden.

What are the advantages of having a landscape design team that designs and constructs our garden?

At Pepo we discuss and work on your project with the construction team long before the building starts. This attention to detail ensures that when we present a design to you, you can be sure all elements of your garden have been considered and will be delivered as agreed. Your Pepo designer works with our qualified construction team throughout the build.

We would like a low maintenance garden. Will we still need to have it maintained by a professional team once it is constructed?

No garden is completely maintenance free so it’s beneficial to have our qualified horticulturists care for your garden so that it reaches its full potential. Our maintenance rates are $60 per hour per person. Pepo offers a free maintenance visit after the installation of your garden and there is a three month guarantee on the plants we have planted if you have a contract with the Pepo maintenance team.